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Store Assistance


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H4Z3

H4Z3

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We support a lot of different payment methods through Paymentwall. Some of them are disabled due to absurdly high fees.

In case you have an unverified PayPal account with money on it with which you want to pay - please buy a Gift Voucher, redeem it and buy the desired subscription with store credit.
If you want to pay with Bitcoins you have to send the money before placing the order.

Purchasing A PlaySharp Subscription


  • Enter our store by clicking here or by clicking "STORE" at the top of the forum.
  • Select your desired subscription and click on it. You will be redirected to the product's page.
  • If you want to buy the product, add it to your cart. Simply click on "Add to cart".
  • You will be redirected to your cart. Check the content of your cart again before you proceed. Click on "Checkout" in order to complete the purchasing process.
  • Check your selected product(s) again, select your payment method and - in case you do - agree to our terms and conditions. Click on "Confirm My Order" afterwards.
  • After paying for the subscription you will be redirected to our forum. Your new status gets assigned automatically. If this is not the case please open a support ticket.
  • Happy scripting!


You can find a pictured guide here.


Switching To Another PlaySharp Subscription


In case you’re already a PlaySharp subscriber and used PayPal to pay for it you have to cancel the subscription first before you purchase a different one. PayPal’s Help Center offers a brief tutorial for this. In case you need more assistance you can check out WikiHow’s pictured guide.
After successfully cancelling your subscription you can purchase the new subscription.


Buying A Gift Code Voucher


  • Open up the PlaySharp store. You can do this by clicking on the "store" tab on top of the page or by clicking this this link.
  • Click on "Buy Gift Voucher" on the very left side of the screen
  • You can customize your gift card here. Please keep in mind that the gift code won’t be send to anyone automatically.
    • First select the amount you want to pay / the code should be worth.
    • Second select in which way you want to address the recipient. Since the code won’t be send automatically you can fill whatever you want here and just send the code to the recipient.
    • At the end you can customize a message which will be printed along with the recipient's and the sender's name as well as with the gift code.
  • Continue with a click on "Buy Gift Voucher". You will be redirected to the "Confirm & Pay" page where you can decide how you want to pay.
    • If you want to pay with store credit simply click on “Apply credit to balance”.
    • After selecting your desired payment method you need to accept our terms and conditions (in case you do) in order to continue.
    • After paying you will be redirected to a new page where you see your customized gift card as well as your gift code.


You can find a pictured guide here.


Redeeming A Gift Code Voucher


  • Open up the PlaySharp store. You can do this by clicking on the "store" tab on top of the page or by clicking this this link.
  • Click on "Redeem Gift Voucher" on the very left side of the screen
  • Enter your redemption code and click on "Redeem Gift Voucher"
  • If your code was correct the credit will be applied to your account.


You can find a pictured guide here.


Finding Purchased Gift Vouchers


  • Click on your username on the left hand side on top of the page (there's a small arrow indicating the menu).
  • Click on "Client Area".
  • Choose "Purchases".
  • You'll see a list of your purchases. Select "Gift Voucher: $5.00" (for example). Click on it.
  • You will be redirected to a new page where you can see the redemption code.


You can find a pictured guide here.


Canceling / Renewing An Existing Subscription


You can only cancel your subscription over PayPal! If you need assistance for this please check out PayPal’s official help site or WikiHow’s pictured guide.

  • Click on your username on the left hand side on top of the page (there's a small arrow indicating the menu).
  • Click on "Client Area".
  • Choose "Purchases".
  • Click on your subscription.
  • Use the "Renew Now" button on the right hand side. After successfully paying for the subscription your PlaySharp subscription will be expanded (depending on which package you bought)


You can find a pictured guide here.

Inviting A Friend To PlaySharp


  • Click on your username on the left hand side on top of the page (there's a small arrow indicating the menu).
  • Click on “Invite Friends”.
  • Enter the name of your friend as well as his E-Mail address and click on “Send Invite” in order to send the invite to your friend’s E-Mail address.



You can find a pictured guide here.


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